After Departure

It must be noted that all Airlines require you to re-confirm all flights apart from your ex-U. K flight and you will need to reconfirm all other flights in their country of origin. When onboard any flight you should be able to find a list of local office contact details for your next destination within the in-flight magazine. It is important that you do reconfirm as airlines are subject to schedule changes and it is the only way to bring them to your attention. Please remember that any changes you need to make to your flights (if allowed/if they are flexible tickets) must be done with the airline, as travel agencies are not allowed to alter the details once you have left the U.K. In many cases your ticket may not be changeable as advised on your booking confirmation.

Regarding any insurance claims, you need to contact the insurers directly. If you have taken insurance with ourselves then you will need to contact GLOBE SHIELD Travel Insurance Protection directly on Telephone: ++44 (0) 208961 8488 or by Fax on: +44 (0) 208 466 918566.
If you have taken your insurance with another company you will need to follow their own guidelines and claims conditions.

In general anything that you are going to have to claim for you should keep receipts etc for and any police reports or hotel reports should be kept and sent with your claim form. Any receipts for medical goods purchased or new goods required due to stolen/lost baggage should also be kept, as they will assist you with your claim.

In most cases it is more practical and more efficient to make a claim for lost/stolen goods once you have returned to your country of departure. Once again you should do this by contacting your insurers directly-see above

 

   

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