Terms & Conditions


Flight Booking Conditions

Car hire and Hotels Reservations Terms & Conditions

Flight Booking Conditions
1. Booking conditions with us.
Albion Travel Centre (hereinafter called the company) endeavours to ensure all customers' complete satisfaction in making travel arrangements, however, it is understood that the company are acting as agents on your behalf and it is necessary to make a few formal conditions as follows:

PLEASE NOTE IS IT YOUR RESPONSIBILITY TO:

  • Reconfirm your flight 72 hours prior to departure

  • Check-in at least 2 hours prior to departure

  • Understand all amendment and cancellation charges

  • Be aware of the need for travel insurance

  • Ensure you hold any necessary visas for countries to be visited

  • Ensure you hold the appropriate travel documents or passport
  • subject to which all bookings are accepted

    Liability
    All bookings are accepted by the company, and arrangements made, subject to the conditions imposed by the principals, and that all tickets, vouchers and coupons are issued by the company in its capacity as agents upon the express conditions that the company is not liable to any customers for loss, damage, delay, injury, cancellation or any additional expenses suffered by the customer whatsoever, or any cause beyond the company's control shall be occasioned to the company or any of its officials and representatives.

    Your contract is with the organiser noted on your booking confirmation who is supplying the tickets and travel arrangements. The company is acting as an agent on behalf of this/these company/companies.

    All tickets, vouchers and coupons are issued, and arrangements made, subject to the relevant carrier's/operator's conditions. it is the customers responsibility to see that all travel documents are in order. The acceptance of receipts, tickets, vouchers and coupons shall be deemed consent of these conditions.

    Payment
    Please note that only full payment guarantees your fare. A non-refundable deposit is payable at the time of booking with the balance due no later than 8 weeks before departure, unless otherwise advised at time of booking. Please note, tickets cannot be issued until full payment has been received. Payment can be taken by cash and cheques. We accept all major credit and debit cards. Payment by Debit cards are with no-surcharge, but payment by Credit Cards will be subject to a 1.85% surcharge. Personal cheques require 15 working days to clear.

    Travel Insurance
    We strongly recommend that you purchase Travel Insurance at the time of booking. It is a requirement when booking your holiday that you accept our special travel insurance or alternatively at that time arrange a policy yourself providing at least comparable cover. (Insurance is non – refundable and is excluded from cancellation). In case of cancellation a claim can only be made on Services & Goods provided by supplier and the insurance premium is non – refundable.

    Travel essentials
    Please check with your GP about health requirements. Your booking confirmation will set out the specific terms and conditions of your travel arrangements. Please check with your travel consultant if you are unsure. Non-UK passport holders should check with the embassies of the countries they are visiting for their visa requirements. Visa and health requirements frequently change and it is advisable to check the up-to-date situation personally.

    Changing/cancelling your booking
    Any cancellation of a booking must be made in writing to the company no later than 8 weeks before departure. Within that time the company cannot guarantee any applicable refund. Your consultant will have advised the levels of cancellation fees applicable to your booking. Albion Travel Centre reserves the right to apply administration fees to any refunds due.

    The company will endeavour to assist its customers in making any requested changes to confirmed bookings. Such changes are not always possible. The company may charge an amendment fee of up to £25 if changes are possible. In addition, the customer will be liable for any additional costs incurred by the company or levied by a service provider. Any changes requested after full payment has been received will be treated as cancellation and full cancellation charges will be applicable.

    Your protection
    We act as retail agents for ATOL protected operators, you as the customer, will receive either a valid airline ticket or a valid ATOL receipt as soon as you pay, or within 24 hours for telephone bookings. The ATOL receipt confirms that your money is protected by an Air Travel Organiser's Licence granted by the Civil Aviation Authority.

    Your consultant will advise you of the cost of travel insurance for your booking. Insurance is strongly recommended at all times, and in some cases, is compulsory.

    Force majeure
    Albion Travel Centre cannot accept responsibility or pay any compensation for any loss, delay, cancellation or alteration of travel arrangements caused by circumstances amount to 'Force Majeure'. This may include war, threat of war, riots/civil strife, industrial disputes, fire, adverse, weather conditions, natural disaster, terrorist activity and all other events beyond the company's control.

    2. Online Booking conditions with "external links" (booking with "external Companies")
    For Booking online we aim to provide you (our user) through our selection of "external links" travel services offered to the UK public and worldwide by top UK and other Major brand names worldwide. We assume no responsibility for any grievances arising from any dealings that you may undertake as a result of following our "external links" from our web site. These "external links" are provided for your reference only.
    We will not be responsible for any errors, omissions or misleading information and we disclaim, to the maximum extent permitted by law, all implied warranties in connection with such information.

    Car hire and Hotel reservation Terms & conditions:


    Albion Travel Centre act as agents for Car Hire and Hotel accommodation. In the event of Cancellation, fees may apply in accordance with the terms and conditions of that service provider or supplier. In the event you no longer require any reservation, whether for a hotel booking or for car hire, please contact us or our service provider/supplier to help to avoid such cancellation charges which in all cases will still be strictly subject to all and any applicable terms and conditions.

    Please read terms and conditions of the service provided by our supplier.

     

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